hp

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Ten years loyalty with this company

Ten years loyalty with this company. Could not connect two printers purchased from them to instant ink,had to return both after numerous hours on video calls, to no avail. Purchased expensive printer which includes three years worth of ink, which randomly prints out copies for fun. So now will only last half the time with double paper usage. More wasted video calls cannot give answer so don’t believe me. That’s customer loyalty well done HP and goodbye.

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Date of experience: Oct 07, 2024