Forced to write another negative review as NOTHING has changed since the last one, AGAIN - MINUS 10 if had that option. Spoke to an agent last week and he agreed to call me back at a specific time but ws wriggling about the time and excusing himself that he might not call back - in other words pre-empting the expected failure. I am in total agreement with all the 1 star comments - they arrogant - ignorant and brain dead, If the the staff of the entire company had a braincell between them - IT WOULD BE LONELY. I am lost for words how this company is still trading. I cannnot find a single positive thing to say. REPEATEDLY asked them to remove reference to a crappy 4130 printer and still not done after 50 emails and 4 letters to Reading. Have asked to be resubcribed to the Instant Ink for my 8210 and STILL not been done and today they issued yet more cartridges for the 6960 that I only use as a scanner as it is a lousy printer. Already have 3 boxes here and a 4th on the way but no acknowledgement whatsoever about my request to add the 8210 and STOP cartridges for the 6960 and totally delete the 4130 which I threw in the skip when it was a month old as it was THAT BAD.- HP - stands for Hopeless Prats and they endorse that every time I make contact with them. LISTEN UP because I GUARANTEE you will regret ever having ANYTHING TO DO WITH THIS BRAIN DEAD company
