Very bad experience with HP Omen's technical support. They deserve a '0' start. My warranty package includes a technician onsite service, but the technician can never assigned. Their interface of the technical support is always having broken links. You feel like a ball being kicked to different agent for doing nothing productive. My BIOS has 502 error, they ask me to DIY. Please don't buy any hp laptop, you cannot get any support with expensive warranty payment.
