I bought a printer few years back, now changing home and trying to setup the printer again on the new wifi, after spending hours and trying different stuff (i literally tried everything), I decided to go to the last resort solution which was positing a post on the HP community website to ask for help. And well they mark my message as spam when I was literally just giving all the steps I have followed without giving any kind of personal information or anything suspicious. So 1) the worst to actually get your product works again when you get out of the normal use case, and 2) cannot get support when needed. I would not buy again from them