Awful, awful, awful, about the worst customer experience I have in my life,Bought pc monitor, moments later, with a certain discount code configuration, got £20 additional discount, both on HP Official Website. Firstly tried to cancel delivery, then ordered the same pc monitor with an additional product for £20 less.Both orders arrived, two identical pc monitors, sent one back for refund (odd that it was not possible to cancel an order moments later!), order went back, was received, then they told me it was the wrong monitor (they are identical, thats the point, identical except the price difference!).I thought £20 a lot for me, little for HP the agent at customer service would help.How wrong could I be!The agent told me I wasn’t ‘helping him’, that it was my mistake and despite me asking him to help, was entirely happy me making a complaint, almost encouraging it.I wanted a refund or the difference in price, but the agent kept on telling me to provide ‘evidence’, not far short of calling me lier, it was the official HP Website that had the price difference.The agent went on to tell me ir was my fault I found the HP website unusable, he had no problem .I’m flabbergasted, I will never buy a HP Product again.
