their site isn't easy to post a review. there's a tab for doing so, but when you is returns you to the original location you were at and won't take you to post reviews. Plus, they're not easy to deal with when you have an issue with a hotel who posted fake photos of their rooms (go figure) and the hotel looked NOTHING like what they claim to look like. Hotels.com didn't care and said "sorry for your experience". If a "M"otel completely lies about even being their "rooms", there should be a partial refund especially when the room looks something out of a horror film. Never use hotel.com
