This company is awful. They charged me a different price from the one advertised for a night's stay in a hotel in Lincolnshire. I only noticed later that they had added taxes and fees onto the price. This may be standard practice in America, but in the UK it is against consumer rights legislation. They made the excuse that the extra charges were stated on their website, but I didn't notice, as I was expecting to pay the advertised price. Avoid hotels.com and Expedia. It's hard to find out how to complain on their website, so I resorted to X, formerly known as Twitter