Booked three rooms in a hotel in Baltimore. Arrived to find that the hotel was principally for weekly tenants who may have been placed there by City agencies. No towels or toilet tissue in our rooms. Mouse traps under the beds. Dangerous experience. Traveling with 3 young children. Left immediately. Hotels.com would not provide any relief. Made it the sole responsibility of the property even though the listing on the hotels.com site led one to believe that the property was acceptable. Terrible company. Would not book anything with them.
