I got no help when I ordered a hotel in the "centrum" of amsterdam... I needed to book a hotel quick so I just saw the deskription where it said in central.. so I thought YES im going to book that. When I arrived at the hotel they said it was more than 1 hour walk to the central and 15 minutes in the metro... the only reson i booked the hotel. They wouldnt return my money even when the description said in central.... I was so sad and dissapointed. Im never going to book from hotels.com again
