I have been trying to book a hotel. Never had a problem before but now the site will not accept my booking on my card despite numerous transactions appearing on my statement creating a fraud alert meaning ages spent speaking to my bank. I can't speak to a human to discuss. What should take 2 minutes to book a room has caused lots of angst and frustration. If it wasn't for the rewards I have built up as a loyal customer I would book elsewhere. Won't be using in future.
