I booked a stay with Marmaris Hotel Owerri for 2 queen bed Presidential Suite on Hotels.com. Upon arrival the hotel tells me they do not have 2 queen beds in the suite. I came with my kids and they do not have any other alternatives. I had to relocate to another hotel with 2 beds. When asking for a refund, hotels.com stated there was nothing they could do. They post FALSE ADVERTISING and then do not issue refunds for their MISTAKES. HOTELS.com is a SCAM!
