Headline: Hotel.com? More like Liar.com! 😡Review:If I could give Hotel.com zero stars, I would! These guys are the absolute WORST. They claim to have a "price guarantee," but it's a total LIE. I found the same hotel room cheaper on another website and when I contacted customer service, they gave me the runaround for an hour before finally saying I didn't qualify. What a joke! 🤬And speaking of customer service, it's an absolute NIGHTMARE. The wait times are ridiculous, and when you finally get through to someone, they're completely unhelpful. They clearly don't care about their customers at all. 😠Honestly, save yourself the trouble and book your hotel somewhere else. Hotel.com is a bunch of liars and their customer service is atrocious. I'll never use them again! 😤Pro Tip: Do your research and compare prices before booking anything on Hotel.com. And if you have to contact customer service, be prepared for a long and frustrating experience. 😓
