Terrible customer serviceI used Hootsuite when it was cheap and good. Then it went downhill. Features that were great disappeared though the price was continuously going up.I was charged VAT though I am based in Asia. Customer Service could never help saying they needed a copy of the invoice. What company cannot access invoices sent to its clients? It's like customer service does not belong to the company and have limited access to data. The worse if that customer service painfully slow and 100% helpless. Now I have been trying to log in to my account for days and I never get the verification code that is supposed to be sent to my email address.
