hootsuite

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£360 Take from Account During Trial Period?!

As quite a lot of other reviews have mentioned, I signed up for the free 30 day trial on Tuesday this week, checked my bank account today (payday from work) and saw a payment waiting to go out this afternoon for £360! So now I'm in the process of trying to contact Hootsuite to ask why I've been charged (I'm testing out platforms for work so have no intention of committing to any just yet as I'm still trialing some) and get the money back. Mess! And completely NOT transparent when signing up! Such a shame as the platform has loads of useful training, tips and social media tools, but absolutely not worth it and I won't be signing up or using Hootsuite as a SM manager in the future due to this experience.

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Date of experience: Oct 30, 2020