hootsuite

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Bill for an entire year - but great resolution.

I saw many issues about getting billed annually after the trial period, so I wasn't hopeful. I also thought it was going to be monthly billing after the trial. I got into contact with them 30-minutes after an entire annual subscription was taken from my PayPal and have since been refunded by wonderful customer service people on Facebook & Live Chat. Although, I think the standard should be a monthly subscription, I can't say enough about the fast action and friendly help I got afterwards.

5
Date of experience: Nov 09, 2020