Do not sign up for Hootsuite!! It is a scam & the customer service is awful. My account has not been connected to my social media for years (because I switched my handles) so they can even see that my account was dormant and not being used. Every hootsuite report I have sent to me in my email says 0% for posts, followers and engagement which shows there has been no use and suddenly after 5+ years instead of charging me $119/year (the amount I agreed to when I signed up) I was charged $588/yr TWICE for the past two years! I did not catch this because I do my accounting for my business at the end of the year & they will not refund me my $1,176 for the past two years that I never agreed to! I would not complain if it was the $119 that I signed up with but an over $400 price increase that I didn't agree to is unacceptable. I just went in and canceled my account and my annual subscription that was set to renew in March was now $1,188 - an over $500 increase over last year and over $1,000 increase over what I initially agreed to when I signed up!!!!!! They keep raising the prices hoping you won't notice like me, scam, scam, scam, stay FAR away!!
