hootsuite

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Not worth it, terrible customer service, put you on automatic payments, and won’t refund you.

The company is forever increasing their prices, yet not giving customers anything for their value. I paid for one year and when I got an email saying the price was almost doubling, I didn’t renew and switched to Buffer (which I love); little did I know, they set everyone up for automatic renewal without customer consent. I was charged for two years that I was not using and am now out almost $2000. I contacted support and they said that they set everyone up on automatic renewal and they refuse to give me a refund for either year, despite it never being used. Absolutely horrible and I would steer clear from this company at all costs.

1
Date of experience: Jun 16, 2024