This is by far the worst company that I have worked with. I signed up for the trial version and was unable to get a password reset for the username to cancel. I wrote to customer service multiple times which took days to reply. I want to cancel the trial because honestly as a creative director, I was not impressed with the platform. It's not great, VERY BASIC - and the customer support has no live support phone number. I was charged $1,199 PER MONTH for a platform I did not even use. I asked for a refund and I was denied. I asked AMEX to refund my account after not receiving emails (since there is no phone number) pre-trial expiration date. I feel like I was not responded to on purpose for reasons to be charged. AWFUL, AWFUL, AWFUL. WORST SOCIAL MEDIA PROJECT MANAGEMENT PLATFORM I HAVE EVER USED. I would not recommend this to any client or agency.
