I have had 2 contractors come to my home for services that I prepaid for and both were HORRIBLE. One was screen repair, he told me he cannot repair screens (HUH?) This was the job. He removed several screens and put them in my garage, now I have no screens on my house and nothing has been repaired. Then I scheduled window cleaning, he said he was unaware it was a two story house despite the fact that it was in the work order, I still have not had anyone call me back. Do not use HomeAdvisor, you will be sorry...you prepay for services that do not get completed