After being enticed to join at an airport Hilton in London and told I would receive points, and then told by Honours that stay didn't count, I have now had another failure by HH - to add thousands of points to a long stay. You have to keep your eye on the points if you care about such things, and as I did not receive special treatment for having the card I have now signed up to all other hotel programmes and only chose Hilton when absolutely necessary; or convenient location-wise over competitors. The app is pretty useless - was going to charge me more than using the Hilton website for a booking of 5 days. Hilton Honours really needs a management and IT makeover. A pretty app with wrong or incomplete information and different prices is useless.
