Hilton price match guarantee. Thanks for not honoring your advertised guarantee. This is a disgrace your advert states ‘find a cheaper PRICE and we’ll match and discount by 25%’ Another website price was less and you came up with an excuse looking into the cancellation policy let’s be honest you just don’t want honour it. The advert should read clearly find another booking where all terms and conditions are the same ........ (highly unlikely!) You also cut my call off before I spoke to someone twice then again after I’d been waiting for 10 minutes while they were looking for an excuse not to follow through. Terrible experience 🙄 reported issue let’s see what response they offer!
