Been staying in Hilton's all over the United States for over a decade. Only once did I question the cleanliness of a room and I was immediately moved to another room and upon my inspection found it to be much cleaner. I've only had above and beyond outstanding service at every location I've stayed in. My favorite location is in Chicago, my second favorite is in Virginia Beach. I love being part of the rewards program, the point system is so easy to use and when I've had questions all staff were more than helpful in finding answers and helping me with any accomodations. They have awesome promotional packages and time share deals. The price matching is truly next level. Everytime I stay in a Hilton location or affiliated hilton location I've learned about new benefits and deals. I've only ever encountered positive and helpful staff, even on the phone, even during holidays, even during peak hours. Their app is easy to use and their websites are even easier. They can do just as much, if not more on their customer service line by phone. I like the company, I like the idea behind having a consistently nice stay no matter where I am going. There are definitely nice hotels of less prestigious names, and for sure much nicer and elite hotel chains around, however being a frequent traveler my personal choice is Hilton. For price, service and accomodations I enjoy my stays very much.
