Hilton Honors program is great if all you want to do is use your points for free stays. Try to take advantage of other Diamond level services and you'll get the run around, literally for weeks. I have been attempting to gift my elite status (one of the benefits as a Diamond member) for FOUR WEEKS. Each time I call the EXCLUSIVE Diamond service number I get the same sob story of "We have to snd you a link to do that" and I wait and wait for this mysterious email for days, weeks and it never materializes. I just called AGAIN and was told the ONLY way to do it is through this link that HILTON HONORS refuses to send. I complained again and was literally HUNG UP ON!!! I am moving my entire corporate account to Marriott TOMORROW and Hilton hotels will never get another dime of my companies money. I by myself have spent 125 nights in a Hilton property THIS YEAR and I have 10 other employees with as many or more nights. Never again, Hilton!
