First of all the size guide for the J.M. Weston loafer was confusing. Size guide saying EU40=US7=UK6. I order this size and when they arrived, the sizing on the shoe box was EU40 but it's UK7 (actually it's J.M. Weston 7D, which is two size larger than EU40). The return process was nothing but challenging, Fedex do not accept online/drop off from anyone without a Fedex account, have to contact Highsnobiety to arrange a pick up remotely. It took me nearly 20 emails and a few days just to sort the return process correctly. The return shipment was received by Highsnobiety 9AM Jan 22, 2023. Till this day, nothing was heard from Highsnobiety whether they have received the item or not. Under my account there was not a single word mentioned the return at all.
