When I tried to return my hoodie that was too big, I was told the only way would be to go to the FedEx warehouse and hand it to them. The FedEx warehouse is outside of my city, over an hour away by car, which is ridiculous!! Julia, the employee who helped me, was genuinely useless, as she did not try to help me find a solution to this issue. This is ridiculous given that I have alreasy paid 50£ in shopping fees. DO NOT BUY if you live in the UK.
