The RN @ around 4:40pm June 12/22 needs to talk less and listen more. And realize that it's about the client and not be so easily offended when asked to stop talking. I'm in a lot of pain and have to use speaker so she should listen or ask a short question instead of assuming what she thinks the person needs. I choked when answering the phone and have broken ribs so needed her to ask/say something short instead of launching into a long talk about what to do because of course it's cutting in and out so neither one of us can hear the other! Have a little more patience and compassion instead of immediately taking offense when asked to stop talking and listen.
