healthline

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Healthline Phone line terrible service

I rang Healthline to get advice as my child is feeling unwell. As a mum I am always extra pre-cautious. The lady that answered was very rude. Asked me a long list of questions half not even related to what the issue was. Then proceeded to give me a lecture when she barely let me speak felt like she was in a bad mood for working on the weekend and needed someone to take it out on with her terrible mood.. will not be calling that service ever again, will just wait to see our GP. They were not helpful whatsoever.

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Date of experience: Apr 12, 2025