I had a "used Condition Great" Epiphone Sheraton II Pro sent to my local Guitar Center. I was told by my local store over the phone there would be no shipping charge store to store and could inspect the guitar when it arrived before accepting it; I was charged shipping. Went in was handed the box, employee walked away not helping open box. I opened the box and found the guitar had Chrome Tuning Heads not as the pictures from Guitar Center's web site "Gold". Nothing said or no explanation for chrome tuners being changed/installed. ???!!!