guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
The employees at Taylorsville guitar…

The employees at Taylorsville guitar center are HORRIBLE. I REALLY HOPE THIS PLACE GOES OUT OF BUSINESS. I have been trying to get some earphones that say they are available for pickup that I ordered online. IT HAS BEEN 2 DAYS. And the employees won't give it to me because it's "not in their system." But they took my money in 2 seconds. After going in store to get them. All the employees were A-HOLES. Saying they can't do anything since it's not in their system. Instead they want me to buy them again. After calling customer service a rep called the store and they ARGUED WITH HIM. EVEN THE GUITAR CENTER REP Agreed they hate their jobs. All this for some earphones. I really hope these guys lose their jobs.

1
Date of experience: Jan 31, 2025