guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
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False Advertising

False AdvertisingOn 03/07/25 a plugin bundle from IK Multimedia was listed for sale for $29.99.I made the purchase and received an email receipt telling me to expect my software and license delivery within 3 hours.Today is 03/09/25, since my purchase I have on 3 occasions spoken to Guitar Center via the website and was told that my order is active and that it should be getting delivered shortly. Finally after the run around I decided to call the number today for a person on the line to tell me that Guitar Center made mistake and mis-priced the item @ $29.99 even though this bundle was listed at $29.99 on two other websites: MusiciansFriend.com and ProducersSpot.com.I chose to purchase from GuitarCenter because I believed in their brand over that of the other two websites. Never again will I purchase anything from GuitarCenter. SweetWater.com infinitely has better customer service and inventory and Amazon.com has the best shipping and return policies in retail.GuitarCenter will join Radio Shack, Circuit City and every other company in electronics that were once massive decades ago but no longer offer any value to their consumers.

1
Date of experience: Mar 06, 2025