Terrible customer service. It's obviously a voluntary act to donate, not an expectation. So why am I treated like its a loan repayment? I asked in writing to cancel my donations due to financial stress and they continued billing me for another 3 months after. I asked for refund of those 3 months and they claimed iggnorance to ever being contacted. I told them the exact date and time I was in communication with them. They denied. And now they loose my ongoing service and trust for the rest of my life and I'll do everything in my power to make their shortcomings known.
