really dont know where to start with this one. But thought it prudent to share my experience so other know they are not alone.Applied for my daughters replacement passport online. Sent all documents requested. I proved on the last application that I am the father and a legal guardian of my little girl... But weeks after they sent request for birth cert to be sent though. The document was sent and signed for on the 28th of march when delivered. Multiple texts and emails followed stating send documents or application will be cancelled "if you sent in last two weeks do nothing".... so i did nothing. This week i get a message saying we are cancelling your application on the 21sT???!!!!Today after three hours on hold I have lost the will with this. One call after 45mins i was cut off. When i finally get through the various departments and transfers to get back to the correct call handlers........ they take details, explain nothing and put me on hld again!!!!????So here i wait, no information, and the personality of a brick from the ICH team, makes me think they are there twiddling thumbs waiting for me to hang up!An awful waste of time that i should be spending with my kids. Lets take the "GREAT" out of Great Britain. Nothing good about this country anymore.
