I am deeply frustrated and mentally drained by my ongoing experience with the government’s online system. The entire setup is nonsensical, and the lack of adequate customer service is staggering. For the past four weeks, I have called every single day in an attempt to speak to someone who can offer meaningful help and guidance with my issue. A whole month has passed, and I find myself in exactly the same position, with no resolution in sight. Despite my persistent efforts, no one seems able or willing to assist me.I fully understand the importance of paying taxes and take my responsibilities as a small business owner very seriously. I pride myself on being honest and organised, but navigating this site has been a complete nightmare. It feels as though the system is actively preventing me from fulfilling my obligations. After reading through countless reviews and comments from others, it is clear I am not alone; many people seem to share my frustration with this disorganised, chaotic platform.Submitting taxes on time is a critical aspect of running any business, yet this system is making it feel impossible. I have tried every avenue, exhausted every option, and still, I am stuck. What more can I do when no one in the government seems capable of providing assistance? I feel completely abandoned and now feel compelled to seek legal advice. I will not be held accountable for the government’s failure to provide a functioning system or proper support.I am utterly at a loss. I cannot fathom how other businesses are managing to pay their taxes under these circumstances. This system is an absolute disgrace, and I am struggling to cope with the stress and exhaustion it has caused me. Something must change; this is no way to treat the people who are trying to comply with the law.
