I want a refund as per contract and promised but GO PRO customer service DOES NOT WORK . Customer Service is UNREACHEABLE. You can try by phone , they say that they will call back but when they do they simply say that they cannot hear you , the line is bad and they HANG UP. So IMPOLITE and UNPROFESSIONAL. When you try email, they say that you would have to call and the same for FB and social media. They do not work. After trying to contact you via email , phone and social media I reached CCPC (Customer Rights Body in Ireland) and they told me that I would probably need to reach to GO PRO hub in Munich. My guarantee will expiry soon and seems that GO PRO are pushing it to you will not be able to change my camera or help me with. I am trying to contact them since June this year. I bought the camera at the end of October last year I realised that something was weird with teh camera, but I thought that was something related to the settings and I was reading the manual and configurating but it was a problem with the camera components that was heating up the product and making it turn off by itself. Looks like a mechanical problem in the camera. I want my money back as GO PRO products seems to be CRAP and I will fight for my rights.
