Seriously avoid this company if possible. I attempted to purchase a GoPro Hero 10 off their website as there was a deal for $349 w/ a one year subscription. When I clicked to place order I got an error message saying there was a problem, BUT my card wouldn't be charged. Well it was, but I only got an email for the subscription. I never received anything confirming I actually had an order for the camera. I attempted to fix the issue via their chat function, and that person was zero help. The next day my credit card, without warning, was charged for both the subscription and the cost of the camera, and then they refunded the cost of the camera. I went back to customer service with again zero resolution. They kept telling me to wait for an email. The next day I called this time, and he told me he couldn't help and I would need to talk to a supervisor, but they don't get in for another 30 min! After not hearing back I called again, and to my surprise this person was very helpful. He flat out told me that they have zero ability to transfer to a supervisor and that everyone else I had talked to had lied to me. Still no contact via email from GoPro and still no camera. Now I can't even place an order as they for some reason won't allow me to do so regardless of the card or email I use. GoPro is a serious joke.
