gopro

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Do not buy from GoPro

I would strongly advise not to buy from GoPro. I purchased back in May, it was late arriving, it arrived just as I was leaving for the airport, so I grabbed it and went. When I arrived at the airport it turns out they had not included the SD card. So I was unable to use. It’s been over a month later and still no SD card. I am constantly on chat with them. They say they will get back to me they don’t. I have spent hours trying to sort and have asked for a refund. They have now turned around and said I can’t have a refund because it is out of the 30 days but I still have not even received the full product and can’t used. Extremely unhelpful, just take your money. Extremely stressful, strongly advise not to buy from this business.

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Date of experience: Jun 30, 2022