I wasnt planning on leaving a review here but after seeing all the negative comments, I was genuinely surprised. I had nothing but great experiences with gopro. I just got the new hero10 a few weeks ago and not only is it fantastic (the stabilisation is insane), but customer care was quick to respond and it genuinely felt like they cared for me. They resolved my query quickly and I honestly have not a single complaint, thanks gopro! Also, I still have my hero4 from 2014 and it still works fine, great quality stuff.