gopro

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ABSOLUTE SCAMMERS

This company is a complete scam. Bought a camera in 2022 and it came with a "free" gift of a one year subscription to their crappy app to edit some pictures. Although you never go on their website to register for this crap, one year later they charge you 50 quid to renew your yearly subscription that you didn't subscribe for, without sending you any emails reminding you that you're gonna be charged. It is unreasonable to expect clients to remember what they did a year ago, and they use the same card you used to buy the camera to trap you into this subscription, and no refunds allowed even though the law says you can get refunded on any product of service if you change your mind within 14 days. Absolute scammers and their cameras aren't even good, first time I put my camera in the swimming pool water got into it and it stopped working so now paying for a yearly subscription on a shi* app of a camera I don't even have anymore. Never buying anything from them ever again.

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Date of experience: Mar 03, 2023