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I moved to Fi with no problem

I moved to Fi with no problem, so we thought it ok, i invited my wife. But they couldn’t activate her phone. That was over a week ago, still no progress, no tech support other than a useless email per day from the carrier team asking her to do the same things she’s tried 5 times with no success.We’re now both swapping back to AT&T, never seen such useless tech support.

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Date of experience: Nov 09, 2021