Horrible incompetent customer service. They will block u from talking 2 a manager by saying he's or she going to tell u the same thing. I had to freeze my account because they were going 2 charge me the full price of the phone I chose,in a promotion. The people did not help me activate in time. I told them take the phone back it had never been used. They act like they are on an assembly line with the same unhelpful answers. And the management will never call u back. I been waiting 3 weeks. HORRIBLE DO NOT GET THIS SERVICE. NO LITERATE AND FUNCTIONAL CUSTOMER SERVICE.
