My stay was horrendous at Grand Palladium.Imagine arriving at room on our wedding night to a flooded and a leaking ceiling. Shortly after arriving at our room we got a call from security about one of our offsite wedding guest, that they were still on the permises as they haven't collected their passports.When I got to the front desk I requested to see the IDs after 1Am. Mr Devon Lindsay got involved and came with photo copies. I than asked to see the original IDs, Mr Lindsay asked for the information and contact number of where the 2 off site guest staying. I refused to give him this information, he started shouting and depending this information. He than threatened to call police and immigration. Mr Lindsay attitude towards me was very unprofessional, he was very aggressive and a bully.On wedding night instead I was verbally attacked by Mr Lindsay the hotel Manager that what he introduced himself as. I was very upset to to the point I was crying as my wedding night was ruined. We slept in a flooded room due to the encounter with Mr Lindsay.My spend the rest of my time at the resort getting the run around. We was moved to another room after 9pm the following night by Clive Thorpe and Tavia Brissett at the front desk. They was very friendly and sympathetic towards us. All the staff that we spoke with had the same view about Mr Lindsay. I spoke to Ms Soares, head of security and Mr Spence. They all was unhelpful. We paid for 1 of the most expensive room at the resort. Almost a 100 guest attend our wedding and it was ruined. I feel our race played apart of how we were treated by Grand Palladium
