Fingerprint sensor stopped working on Pixel phone. I took it for repair. Repair unsuccessful. Received a label from Google for replacement. Label was faulty as per DHL drop off point. Spent hours on chat and phone with Google trying to resolve. Spent another hour with John Lewis trying to get a new label as google would not send. They now want me to drive back to drop off point to get evidence the label is not working. John Lewis can't help because manufacturer warranty. Google won't help because they are useless. Back to Samsung I go.
