Extremely Disappointed with the Review ProcessThe review process is absolutely unacceptable! We reported fake reviews on our business profile, but they refused to remove them, stating they "do not violate policy." How is a one-star review with no explanation an accurate representation of someone's experience with our company? We even clarified that we have no record of a client by that name, and no feedback was provided to help us improve. How is that fair or accurate? Very frustrating and unfair to businesses trying to maintain a genuine reputation.
