Disappointed dirty tables, atmosphere horrible/staff rude, severe food allergy. Stonehouse restaurant in hayling island. Manager very rude asked about menu and allergies got rude response and said speak to bar and walked off when trying continue speaking to him: went to bar and ordered food Jamie at the bar was very polite and helpful and apologised for his bosses behaviour. I was told they needed to find the allergy tablet so I could fill it in as I have a severe allergy. They was going to bring it to me at the table and never happened as they couldn’t find it. My husband had pizza it was lovely no issue at all , I had carvery the food itself was lovely but the lady serving it needs retraining she was cleaning the side where the food is , dropped the cloth on the floor, then picked it up and carried on cleaning the food service with food on there for the carvery. When it came to desserts we ordered Mine with vegan custard due to my allergies and 15 mins later someone come to the table and said they didn’t have any vegan custard but had vegan ice cream would that have been ok. We said yes thank you. The desserts came out when I took one mouthful of my ice cream it didn’t taste right, so I asked my husband to try it and he said it is normal ice cream not vegan which is also what I thought. I didn’t eat anymore of it. 5 mins later I didn’t feel 100% and ran to the toilet and was violently sick as they had given me something I’m allergic to. This is not good enough and has made me seriously sick now. The manager didn’t care at all and just walks away when you try talking to him. I am a head chef myself and if this happened in my kitchen there would be severe consequences something needs to be done about it. My husband will also be reporting this to EHO as this is health and safety and put my life in danger.
