Google did a firmware update to Google Home and rendered the device unusable. The forums state thousands are effected and they can not be fixed. Customer support is not available. So 1000's of people have wasted their money. Google are aware of this and refuse to help.I want a replacement or swap to Alexa. I have pulled all advertising in Google and conclude it is a poor company with low level staff, that can not be trusted. They don't care.
