Went to buy a laptop and windows bundle from Bradford store, was stood around waiting over 30 minutes, when I asked an employee if he could help me with some questions I was told they are under staffed and the best he can do is add me to a list to wait to be seen (which he didn’t take my name for, so unsure how he added me to the list) Left the store and travelled 25 minutes to the Guiseley store where the customer service couldn’t have been any different! 5 stars for the Guiseley store! Chamen and Brad were both extremely helpful and knowledgeable, they couldn’t help enough and were very friendly. Just the kind of customer experience you expect and want when you’re spending a large amount of money. Give those guys a bonus, wonderful service!
