I booked a hike through Get your Guide in Maderia not realising this is just a site for companies to advertise through and there is no check that what your booking actually exists. I did not realise a company called Nature Meetings was the actual company I was booking with and they are advertising a hike that was stopped a year ago and only tell you that it has changed when it is too late to cancel. Very disappointing, a waste of a days holiday.Edit after communication from Get Your Guide. On complaining to Get Your Guide they responded very quickly and Mauro was understanding and helped to resolve our issue so we have been left satisfied that no one else will have the same experience. I am happy to change my review from a 1 to a 4.
