I've used this company 3 times so far this year and each time received excellent service. It's easy to see what you are getting in the tour, easy to book, and very competitively priced. I usually use a competitor but have switched to GetYourGuide as they've provided exactly what I've been looking for for a better price. Your confirmation email comes quickly and you can access your tickets off line on the App. The App is really easy to use.