Do not book this Auschwitz tour with get my guide. I booked in October last year for a visit end of May. The day before our trip at 5PM they told us our pickup would be at 5.30am instead of 10am - this I could cope with, what I couldn't cope with was that we were told we didn't have tickets! Basically they were going to drive us to Auschwitz, get us all to Que individually and hope we got a tour guide slot.... (the tour is from the Auschwitz guides direct, nothing to do with Get my Guide) So basically your paying for a bus to collect and take you to Auschwitz.... plus all the anxiety of wondering if you will even get a tour... all informed the day before at 5pm! £180 for 4 of us, an uber would have been cheaper. Total rip off. We queued for almost 2 hours 7.45 to 9.30am... by the time we got to head of the queue the next tour in English was at 1.30pm so had to wait from 9.30am on the bus until our time of 1.30! Only reason i gave 2 stars instead of 1 is the bus was lovely, driver was helpful and we ordered the lunch which was lovely. Without the lunch we would have been starving as it was a 5.30am start (missed breakfast in the hotel) and we pulled up at 6.30pm in the evening back at the hotel.