getyourguide

4.1
4.1 from 1.7K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
SCAM. HORRIBLE EXPERIENCE

We actually went through with the service, and I honestly wish we hadn’t. This was hands down one of the worst travel experiences we’ve ever had. The information provided beforehand was incredibly unclear — crucial details were either missing or buried in fine print, which caused major issues when we got there.Once we were on-site, things only got worse. The staff were rude, unprofessional, and completely uninterested in helping us resolve anything. We were spoken to with zero respect, and their dismissive attitude made an already stressful situation even more frustrating.And the £300 deposit? Completely unjustified. For what we received, it felt like we were being scammed. The quality of service didn’t come close to matching the price — it was an absolute rip-off.

1
Date of experience: May 28, 2025